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Avenu Workspaces
How a Pittsburgh coworking space lends chargers, tools, and documents to members without interrupting staff.
Pittsburgh, PA
The challenge
Avenu Workspaces needed a consistent way to share items like chargers, tools, and documents without interrupting staff.
Members frequently needed quick access to essential items.
Challenges included:
• Productivity loss
• Frequent staff interruptions
• Misplaced shared tools
Secondary challenge: onboarding materials needed to be available after hours.
What they did
Avenu introduced Relai Exchange Zones across its workspace network.
This provided:
• Easy item sharing without in person coordination
• Fast document and supply pick-up
• Lower staff workload
Secondary solution: onboarding kits and access cards were distributed through the same compartments.
The results
Avenu Workspace members experienced a more organized environment.
Key improvements:
• Better member experience
• Faster operations
• Fewer interruptions
• Smooth after hours onboarding