North Austin Auto Body

Auto repair shops needed reliable access to keys and parts at unpredictable hours. Customers often worked long shifts and technicians needed early access. Key issues included: • Keys left unsecured • Delays waiting for parts • After hours conflicts Secondary challenge: customers needed a safe way to leave documents or accessories for technicians.

North Austin Auto added Relai Exchange Zones to streamline operations. This enabled: • Secure key drop • Overnight part drop-off • Clear pick-up tracking Secondary solution: customers left floor mats, documents, and small items inside compartments before repairs.

Repair workflows became more dependable. Key results: • Faster daily starts • Zero key loss • Cleaner operations • Higher customer satisfaction